FEMALE BLACK OWNED BUSINESS
Shipping & Returns
Shipping Policy
all orders will be shipped within 3-5 business days of order placement, unless otherwise stated. Shipments are first-class priority shipped via the United States postal service. A tracking number will be sent to you once your package has been shipped. Packages typically arrive within 7 business days maximum.
for international orders, please allow an additional 10 business days for your shipment to arrive.
Return & Exchange Policy
returns
your satisfaction is important to me. if for any reason you want to return your Teena lane product, please reach me at teenalaneproductions@gmail.com. in your message, make sure your order number is in the subject line, and let me know why your order did not work out for you. please allow 24-48 hours for a response. a return is allowable only if inquiry is received within 10 days of your package being delivered to you.
once your return inquiry is received and processed, you will receive a return address, in which you will be responsible for the shipping costs.
Return will only be accepted if products are unworn and still in new condition,
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EXCHANGES
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please follow the return procedure stated above. if the exchange request is
received within 10 days of you receiving your package, and the product that you want
get in exchange is in stock, you will be given a return shipping address. the shipping
costs will be your responsibility. once item(s) is received and confirmed unworn, the
item for exchange will be shipped out within 3-5 business days. a tracking number will
be sent to you once shipped.
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**return + exchange policy excludes Teena lane collection items, and commissions.**
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